Coastal Ride App Help

It’s easy to get started with the Coastal Ride App! Let’s walk through the steps to install the app, create your account, and book your first ride.

Installing Coastal Ride and Creating Your Account

Step 1

Download and install the Coastal Ride App! We have a version for iPhones and Android phones. The app installation is straightforward and shouldn’t take long at all.

Step 2

Launch the app and tap “Sign Up”. Review the Terms and Conditions and Privacy Policy, then fill in the fields to create your free account and tap “Sign Up”.

Step 3

After signing up, a final disclaimer window will appear and then you’re ready to book your ride!

Booking Your First Ride

Step 1

Assuming you’ve created an account or logged in, you should see a map with your present location centered. If this is the location you’d like to be picked up from, simply touch the “Book Now” button in the bottom left corner of the screen. 

If you’d like to choose a different pickup location, touch the address you see above the map and enter the new pickup location.

From the main booking screen, you can also Estimate you Fare, choose a different type of vehicle with the Car Type option, and send the driver notes using Help Driver.

Optionally, you can touch “Destination” and set your destination. 

Step 2

Once everything is set as desired, touch “Book Now”. The details of your ride will be shown for confirmation. Touch “Book” to schedule your ride!

Step 3

Enjoy your ride! We hope this guide has been helpful and that you enjoy your experience with Coastal Ride. Please rate the app when you have a moment and let us know if there is anything else we can do for you via the contact form on the right.

Frequently Asked Questions

How much does the Coastal Ride App cost?
Absolutely nothing! The app is completely free of charge.
Do I need a credit card?
No; at this time you cannot enter your credit card number into Coastal Ride (although we are working on giving you that option to pay for your trips). All cabs, however, do accept credit cards or cash.
What types of vehicles are available?

Available vehicles Include:

  • Sedans
  • Minivans
  • Wheelchair Accessible Vans
Can I book in advance?
Yes, with Coastal Ride you can reserve a cab and book in advance.
Can I cancel a booking from within the Coastal Ride App?

Yes! After a ride has been booked, you can cancel at any time.

Can our company use a corporate account to order a cab?
Yes, you can input your corporate account number when using the Coastal Ride App or by adding it to your Account Details. You will be invoiced for trips booked through the app the same way you are now.

Check Out More Features

The Coastal Ride App has a lot to offer. Check out the full list of features to learn more!

Have Questions?

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Call 24/7: (757) 853-7777